The world of business is interesting but it can also be very difficult to understand, particularly if you are just starting out. When I was just starting out, I was super confused by what I saw and heard. Thankfully, I had some friends who were experienced business managers. They gave me lots of fantastic advice and guidance as I prepared to start my new business. I have yet to start my new business venture but I now feel confident enough to share what I have learnt about business development. I hope you like this blog and that it helps you navigate the world of business.
If you are about to embark on a new career as a taxi driver, it is essential that you understand the steps you can take to offer the best possible service to your customers. Taxicab driving can be very competitive so anything you can do to put yourself ahead of your competitors. Read on to find out everything you need to know.
1. Use a GPS device
If there is one thing which is going to upset a customer, it is their taxi driver getting lost which could result in them arriving late at their destination. While black cab drivers in London spend years learning 'The Knowledge' which involves memorising every street in the city, it is unlikely that you will have the time to study every street in your city. Thankfully, modern technology can come to the rescue. Even if you are confident that you know your way around the place you will be operating your taxi, you should still invest in a GPS navigation system.
For example, if a customer gets into your cab and requests a trip to a place you are unfamiliar with, you will either look unprofessional if you have to ask them for directions or you will have to waste a lot of time looking at a city map. With a GPS system, you can simply tap in the name of the street before following the instructions on the screen.
2. Provide a clear breakdown of the fare
One of the leading causes of dissatisfaction among taxicab customers is the feeling that they have been overcharged for their journey. You can avoid this situation by placing a chart on the back of the drivers and passengers seats facing those in the backseats. This chart should break down the cost of different journeys. It is also vital that you make it clear to your customers that the cost of a journey will vary depending on the distance and the time of day.
For example, if someone hires a taxicab during the early hours of the morning or to travel longer distances which cost much more than travelling during the day or over shorter distances. You may also wish to provide your customers with a verbal estimate of the fare before the journey begins.
If you would like further information about setting yourself up as a taxicab driver, you should contact your local taxi cab company or a business development advisor.